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At OMORI-MART, operated by COMFYS JAPAN LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase on our website. By using our website and services, you agree to the practices described in this Privacy Policy.
We collect personal information from you in order to provide our services and improve your experience on OMORI-MART. The types of information we collect include:
1.1 Personal Information:
- Name
- Address
- Email Address
- Phone Number
- Payment Information (credit card details, bank transfer details, etc.)
- Date of Birth (to verify legal drinking age)
1.2 Non-Personal Information:
- Browser type
- Device information
- IP address
- Website usage data (pages visited, time spent on site, etc.)
We use the information we collect from you for the following purposes:
2.1 Order Processing:
- To process and complete your orders, including shipping and payment processing.
- To provide order confirmations, receipts, and tracking information via email or phone.
2.2 Customer Service:
- To respond to your inquiries, requests, or complaints.
- To notify you about updates or changes to your order.
2.3 Personalization:
- To personalize your shopping experience by recommending products based on your browsing and purchase history.
- To improve our website’s functionality and user experience.
2.4 Marketing and Promotions:
- To send you promotional offers, discounts, and updates about OMORI-MART’s products and services (only if you opt in to receive marketing communications).
- To inform you about special discounts on bulk orders of alcoholic beverages and meat products.
2.5 Compliance with Laws:
- To comply with legal requirements such as verifying the legal drinking age for the purchase of alcoholic beverages.
We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information with:
3.1 Service Providers:
- Third-party companies that assist with payment processing, shipping, and order fulfillment.
- Service providers for website maintenance, analytics, and marketing.
3.2 Legal Compliance:
- If required by law, we may disclose personal information to governmental authorities or other third parties to comply with legal obligations, prevent fraud, or protect the rights of OMORI-MART and its customers.
We are committed to protecting your personal information. We use industry-standard encryption protocols and secure payment gateways to protect your sensitive payment information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
OMORI-MART uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, track your usage of the website, and personalize your shopping experience.
5.1 Types of Cookies We Use:
- Essential Cookies: These are necessary for the operation of our website and to enable you to complete transactions.
- Analytical Cookies: Used to collect data on how users interact with the website (e.g., visited pages, time spent).
- Marketing Cookies: Used to deliver personalized advertising and promotional content.
You can adjust your cookie settings in your browser to refuse cookies, but this may limit your ability to use certain features on OMORI-MART.
6.1 Access and Correction:
- You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer support team.
6.2 Opt-Out of Marketing Communications:
- If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link in our emails or contacting us directly.
6.3 Account Deletion:
- If you wish to delete your OMORI-MART account, you can request this by contacting our customer service team. Please note that we may retain certain information as required by law or for legitimate business purposes.
OMORI-MART is not intended for use by children under the age of 20, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete such information.
Our website may contain links to third-party websites that are not operated by OMORI-MART. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this Privacy Policy will be posted on our website with the updated effective date. Your continued use of OMORI-MART after any changes to the Privacy Policy signifies your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: support@omorimart.com
- Address: R Cube Aoyama, 3rd Floor, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo, 107-0061, Japan
By using OMORI-MART, you agree to the collection and use of your personal information as outlined in this Privacy Policy.